Question drafters and question submitters can ask follow-up questions once the question has the "Answered" status. To ask a follow-up question:
Open an answered question.
Type your follow-up question in the text box.
Send it, depending on your Q&A role:
Question drafters click Propose to save it as a draft for their team to review.
Question submitters click the arrow next to the send button and select Submit to send it to the answer side, or Propose to save it as a draft.
Follow-up drafts are visible only to your question team until they're submitted. A question submitter can then submit them the same way as other question drafts.
Once submitted, follow-up questions are visible to the answer side and the question team, to which the question submitter belongs.
Keep in mind that:
FAQ or questions with the status "Closed" cannot be followed up.
Follow-up questions are not auto-assigned to experts if this setting is enabled. Answer coordinators can answer these questions themselves or manually assign them to experts.
Follow-up questions are not included in the question limit if there is any set for the question team.