Project management is a challenging and time-consuming task. Regarding the Q&A communication, the question limit functionality helps ensure that all Q&A participants receive a timely response. At the same time, project managers are not overwhelmed with the number of questions.
The question limit can be set up during the question team creation and edited at any time in the Settings.
In the Preferences tab, enable limits by switching the Question limits toggle on. To adjust the limits for the question teams:
Select a time span from the dropdown values:
Day
Week
Month
All time
Enter the number of questions, either total or specified for each priority.
Optionally, enable the setting to restrict questions on the selected days.
Upon applying the question limit, the count starts when the first question is submitted by the question side. Only new submitted questions are counted in the limit. Drafted and follow-up questions are not included in the limit count.
For example, you set a limit of 50 questions per week. As soon as the limit is reached, the question team will need to wait until the new 7 days span starts to be able to ask new questions. In the meantime, users can still propose question drafts and ask follow-up questions to the previously submitted questions.
If the question limits have been applied to a team, a submitter will be able to check the frequency, the priority breakdown, and the limit reset date in the New question tab.
When the team has reached any of its question limits, a submitter will see a warning message in the New question tab.
The questions can be proposed as drafts regardless of the limits applied, but the Submit button will be blocked and the warning message will appear.
⚠️ Submitted questions will still be counted regardless of whether the author is deleted, moved to a different question team, the author's Q&A role is changed, or the question itself is deleted.