Users can be allowed to participate in the Q&A by assigning them corresponding Q&A roles. This can be done during the initial Q&A setup, in the Q&A users tab of Q&A settings, and in the Participants tab of the project.
In the Q&A settings, you can add or remove users from the question teams and assign or unassign them to the selected Q&A roles. Learn more about managing Q&A users.
Alternatively, you can change the user's Q&A role directly in the Participants tab of the project:
Select a participant in the list.
Click Change Q&A role in the context menu.
Select a role in the confirmation window.
You can also click Open user settings and change Q&A access on the user card.
In case of moving the user from one question team to another, keep in mind that:
User will no longer see the questions available to their previous team.
User will no longer see their own questions created while they were in another question team.
User will only see the questions available to their current question team.
If the user's role is changed from the Question side to the Answer side with an Expert or Answer approver role, old questions become unavailable.
If the user's access to Q&A is disabled, then the user will not see the Q&A section and will not be able to access any questions.