Keep in mind that access to your projects might be suspended due to non-payment of the invoices.
Depending on the contract payment terms, the deadline is up to 14–30 days from the invoice date. In case the payments are delayed for more than 30 days and no response is received to the reminders, your account will be suspended.
💡 All invoices and further reminders are sent to the billing contact person specified in the contract.
Corporate account owners and managers can also review all invoices in the Billing tab of their corporate account.
⚠️ Make sure you have up-to-date information and immediately inform our accounts receivable team if there are any delays with payment.
In case you received the notice of the account being suspended, contact accounts.receivable@idealscorp.com for detailed information.