Please note that the terms and conditions of refunding are governed by clause 14.3. of our Terms and Conditions of Services.
To request a refund, please send the information below (all points are mandatory) to accounts.receivable@idealscorp.com:
Company name
Invoice#
Invoice date
Amount
Reason for refund
Contact person (name, email, phone number)
Banking details (for bank transfer refund)
Beneficiary name
Account number (IBAN)
Client's address
Bank name
Bank address
SWIFT
💡 Card payment refunds are only available if the initial payment was charged from the credit card.