To end your subscription with Ideals, you need to make sure all your active projects are closed.
Administrators can close the project by going to the Project archiving tab. There, navigate to the Project closure section and click Close project.
Choose whether you want to close the project Now or Later:
Now: the project will be closed immediately for all project participants, including administrators.
Later: you can schedule automatic project closure on a specified date and time.
You can also check the option to order a USB archive if this hasn't been done before closure.
⚠️ If you do not have access to the corporate account, or you're unsure that all projects within your corporate account are closed, contact your account manager or support@idealsvdr.com.
ℹ️ Previously issued invoices are not canceled after the project closure. Contact accounts.receivable@idealscorp.com for more details about any outstanding balance on your account.