💡 Availability of download options depend on the user's document permissions.
Downloading selected documents
To download single or multiple documents, select them in the documents list and either:
Click Download in the top panel.
Right-click on any of the selected documents and choose Download from the context menu.
Downloading documents in bulk
To download all project documents, select a root folder (project name) in the document tree, and click Download on the top panel.
If multiple files and folders are selected, they will be downloaded in a ZIP archive.
Available download options
Depending on the user's document permissions, the files can be downloaded as:
Encrypted version
PDF
Original format
When you choose to download in the format of encrypted files:
MS Office documents (
DOC | DOCX | XLS | XLSX | XLSM | PPT | PPTX) are downloaded in IRM-encrypted version.PDF documents and other convertible file types are downloaded in encrypted PDF version.
💡 In case administrators select folders or files containing any applied redactions, they will have an additional option to download the unredacted version.
Different permissions on download
It may occur that a participant selects to download multiple documents, but they have lower permissions for some of them compared to what is selected. If they have Manage, Upload, and Original permission, then the original file will be in the archive. For all other permissions, a URL file will be downloaded with a link to the file online.
Available permission | Result in the archive |
Manage | Original file |
Upload | Original file |
Original | Original file |
.URL file with the link | |
Encrypted | .URL file with the link |
View | .URL file with the link |
Fence | .URL file with the link |
Downloading while viewing a document
Downloading a file is also possible in the online view mode with the same options as available in the documents tab.