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Editing submitted answer

How to edit a submitted answer and who can do it

You can edit a submitted answer if it contains a typo, incomplete details, or incorrect information. Who can edit it depends on your Q&A workflow and the answer status.

Without the Answer approver role

  • The Answer coordinator can edit answers with the Answered status.

With the Answer approver role enabled

  • To approve status: The Answer coordinator can edit the answer.

  • Answered status: Only the Answer approver can edit the answer.

💡 Don't see Edit? If your project uses the Answer approver role and the answer is already approved, ask the Answer approver to make the change. To check which roles your workflow includes, see Available Q&A roles.

To edit an answer:

  • Open the thread with the answer that needs editing.

  • Click Edit.

  • Make required corrections.

  • Click Save.

The updated answer will be submitted to the question side right away.

💡 If users have instant Q&A notifications enabled, they will receive emails each time the answer is edited.

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