The option to export the Q&A threads is available to all Q&A users. Upon export, the Q&A discussions are saved in the Excel spreadsheet for further analysis, storing, or sharing with colleagues who do not participate in Q&A when needed.
To export the Q&A discussions, click on the Export button in the top navigation menu.
In the export modal, select the export format:
Multi-column - a flat layout with questions and answers displayed in columns.
Multi-row - the layout with questions and answers displayed across multiple rows.
The Multi-column export provides a flat, spreadsheet-friendly structure. The exported file contains two tabs: Summary and Report.
The Summary tab includes general information about the export, including the applied filters, and aggregated summaries of the exported questions.
The Report tab contains detailed data for each exported question.
⚠️ If a thread contains follow-up questions, additional columns are added.
Once a format is selected, the export starts immediately and the file is downloaded in XLSX format.
⚠️ Activity logs, original versions of the edited messages, and deleted threads are not included in the downloaded Q&A discussions report.