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Users and groups
Disabling or deleting users and groups
Disabling or deleting users and groups

What is the difference between disabling and deleting users, and how to retrieve their access depending on the chosen option

Updated this week

Disabling users

To disable users, select the users/groups in the list and click Disable access on the top panel or right-click on any of the selected users and choose the corresponding option in the drop-down menu.

You can enable the users/groups back at any time by clicking Enable access on the same panel or by right-clicking on the selected users/groups.


Deleting users

To delete the users/groups, toggle them in the list and click Delete or select this option in the context menu of the target users.

⚠️ User deletion is irreversible. To revert access to your project, deleted users must be re-invited.


Difference between disabling and deleting users

Either you disable or delete the users, they will no longer be able to access your project or open previously downloaded encrypted files.

Disabled users are still present in the data room and can be enabled back in one click at any time.

Deleted users will no longer be listed among users. To give their access back, it will be required to invite them anew and re-create user groups.

Hence, if you'd like to temporarily revoke a user's access, it is recommended to disable them instead of deleting.

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