Security settings are defined during the account registration and can be updated anytime later. To review and adjust your security settings, click on your initials in the top-right corner.
In the dropdown, you will find My security settings where you can:
Set up and change your password.
Enable or disable 2-step verification methods.
View recovery codes.
💡 Recovery codes are available only with the 2-step verification enabled.
Password
To change your password:
Click Change.
Enter your current password.
Enter and confirm your new password.
Click Save.
💡 New password must differ from the last 10 passwords previously used for your Ideals account.
If Single Sign-On integration is set up, users might not have previously set security settings. In this case, users will have an option to create a password if needed. Once the password is created, other security settings will become available.
2-step verification
You can review and change current verification methods, enable or disable 2-step verification.
If no verification methods are currently set up, enable the toggle to proceed with the preferred option.
💡 We strongly advise having 2-step verification enabled to strengthen security and prevent unauthorized access to your account.
Authenticator app
Set up verification with the authenticator application in 3 quick steps:
Download and install the authenticator app if you don't have it yet.
Open the app and scan the QR code from your screen.
Enter a one-time code generated by your authenticator app.
💡 Google Authenticator, Microsoft Authenticator, or Authy are the most commonly used apps, but you can use any other at your preference.
Code by text message
Another verification option is via a one-time SMS code sent to your phone.
Enter your mobile phone number.
Confirm your phone number by entering a 6-digit code from SMS.
The same process is available to get code by phone call.
Recovery codes
Upon enabling 2-step verification, you also get recovery codes. They can be used as an alternative verification method if you're unable to use any of the previously set-up methods.
To view current codes, click View. Here you can save your codes anew in case they're lost and generate new ones when needed.
💡 Upon generating new codes, they replace the old ones.
Sessions
This section provides a real-time overview of your active sessions, helping you monitor access to your account across devices.
All sessions are displayed in the order from the latest to oldest, with your current session being on top of the list.
Each session card includes the following information:
Platform: Identifies the operating system
Browser: Displays the browser name
Location: Shows the last recorded country and town of the session
Last Activity: The date and time of the last action taken within the VDR
In case our system can not identify the platform, browser or location of a session, you'll see an "Unrecognized" label next to the corresponding attribute.
If you have more than two active sessions, additional sessions are collapsed under a “+” button. Clicking this button reveals the complete list of your sessions.
To sign out from a session, hover over the session card to reveal the sign-out icon. Clicking this icon removes the session from the list and invalidates the token, ensuring no further access from that session.
Note that no sign-out option is available for the current session to ensure uninterrupted access to the platform.
The session management feature empowers you to control your account’s security by monitoring active sessions and easily identifying any unusual activity.