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Security settings

Change your password, set different 2FA methods, and recovery codes

Updated over a month ago

Security settings are defined during the account registration and can be updated anytime later. To review and adjust your security settings, click on your initials in the top-right corner.

In the dropdown, you will find My security settings where you can:

  • Set up and change your password.

  • Enable or disable 2-step verification methods.

  • View recovery codes.

💡 Recovery codes are available only with the 2-step verification enabled.

Password

To change your password:

  • Click Change.

  • Enter your current password.

  • Enter and confirm your new password.

  • Click Save.

💡 New password must differ from the last 10 passwords previously used for your Ideals account.

If Single Sign-On integration is set up, users might not have previously set security settings. In this case, users will have an option to create a password if needed. Once the password is created, other security settings will become available.

2-step verification

You can review and change current verification methods, enable or disable 2-step verification.

If no verification methods are currently set up, enable the toggle to proceed with the preferred option.

💡 We strongly advise having 2-step verification enabled to strengthen security and prevent unauthorized access to your account.

Authenticator app

Set up verification with the authenticator application in 3 quick steps:

  • Download and install the authenticator app if you don't have it yet.

  • Open the app and scan the QR code from your screen.

  • Enter a one-time code generated by your authenticator app.

💡 Google Authenticator, Microsoft Authenticator, or Authy are the most commonly used apps, but you can use any other at your preference.

Code by text message

Another verification option is via a one-time SMS code sent to your phone.

  • Enter your mobile phone number.

  • Confirm your phone number by entering a 6-digit code from SMS.

The same process is available to get code by phone call.

Recovery codes

Upon enabling 2-step verification, you also get recovery codes. They can be used as an alternative verification method if you're unable to use any of the previously set-up methods.

To view current codes, click View. Here you can save your codes anew in case they're lost and generate new ones when needed.

💡 Upon generating new codes, they replace the old ones.

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