Alternatively to a USB archive order, you can create a downloadable archive with the project contents. Our system will generate a ZIP archive protected with a strong password, and it will be available for download to you and selected project participants for 30 days.
ℹ️ Downloadable archives can only be created for active projects.
To create an archive, go to the Project archiving tab. In this menu, navigate to the Downloadable archive section and click Create archive.
Archive contents
There are 3 available options: Documents and reports, Only documents, and Custom.
💡 Project index is included in all archives by default, and contains the list of documents corresponding to the selected option.
Documents and reports
By default, this archive type includes all project documents and additional reports on permissions, activity log, and participants.
Optionally, you can include the recycle bin contents, and Q&A discussions and attachments.
ℹ️ Recycle bin is available only if it is not empty. And Q&A contents are available only for projects with enabled and set up Q&A.
Only documents
By default, this archive type includes all project documents without additional reports.
Optionally, you can include recycle bin contents.
ℹ️ Recycle bin is available only if it is not empty.
Custom
This option allows you to select what documents and reports should be included in the archive. There are 3 options:
Available to user group
Only documents that are permitted to the selected user group.
ℹ️ The list contains both active and deactivated user groups. Deleted groups, administrator and custom groups are not available. Learn more about user roles.
Optionally, additional reports and data: activity log, user list, permissions, and Q&A discussions and attachments.
You can also preview the list of available documents for the selected group.
Selected folders
Specific folders that should be included in the archive.
Optionally, additional reports and data: user list, recycle bin, and Q&A discussions and attachments.
All documents
All project documents are included.
Optionally, additional reports and data: activity log, user list, permissions, recycle bin, and Q&A discussions and attachments.
💡 All reports contain the data only on the selected group or folders. If there is at least one document with the applied redactions in the project, you can select whether to show or hide the redacted content.
Recipients
In the recipients' dropdown, select project participants with whom you would like to share this archive. Once the archive is ready, each recipient will get an email with the link to the Archives page, where they can download the archive and copy its password.
💡 Keep in mind that only invited participants can access the page to download the archive. All available archive orders can be found on the Archives page.
Generating archive
As soon as you define the archive contents and recipients, click Create.
Your archive request will be added to the system queue for processing. The generation of the archive usually takes up to an hour, but can take longer depending on your project size.
Upon completion, you will get an email confirmation. If you missed the email, you can always check the status in the project archiving tab or on the Archives page, where you can find all your orders across multiple projects.
Long paths
In case the project contains documents with long paths (over 260 symbols), you will get a confirmation modal asking how to proceed.
To ensure that recipients can successfully work with the archive on Windows OS, you will need to decide how to export such documents:
Truncate long paths: shortens document names so that paths do not exceed 200 characters, allowing working with these archives without additional tools.
💡 Learn more about long document paths and truncation logic.
Downloading archive
Once the archive is created, you will find a download button and password on its card. The password is also shared in the confirmation email for quick access without a need to sign in to your account.
💡 Keep in mind that the archive is available for download for 30 days since its creation date. You can track how many days are left by the status.
Besides the archive itself, you can also download a comfort letter confirming its contents and checksum.
Revoking access to archive
In case the archive was mistakenly created or shared with the wrong recipients, project administrators can edit its recipients.
Go to Project archiving of the given project or the Archives page across all projects.
In the corresponding archive card, click Edit next to Recipients.
Remove corresponding recipients from the list.
Click Save.
ℹ️ Order submitter is a default recipient and cannot be removed.
Archive statuses
There are 3 available statuses to help you track your orders: