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Corporate account: Customized session duration
Corporate account: Customized session duration

Learn how to customize session duration for all users within your organization

Updated over 2 weeks ago

Corporate account can be accessed on the left-side panel – Corporate account.

Session duration

This feature enhances security by automatically signing users out after a set idle period, reducing the risk of unauthorized access.

What it is for

By implementing custom session durations, organizations can better align with security best practices while maintaining control over user access.

  • Enhanced security: shorter sessions help prevent unauthorized access if a device is left unattended.

  • Compliance readiness: supports security frameworks such as NIST, helping organizations meet compliance requirements.

  • Enterprise control: allows businesses to enforce stricter session policies, especially when working with external users who don’t use Single Sign-On (SSO).

ℹ️ Available with Premier and Enterprise subscriptions only.

How to customize

Corporate account owners and managers can define how long a session remains active before a user is automatically signed out from the web or mobile application due to inactivity. To customize session duration:

  • Go to SettingsCorporate accountSecurity.

  • Select the desired session duration from the available options:

    • 30 minutes

    • 1 hour

    • 24 hours

    • 14 days

  • Click Save to apply the changes.

Once a session duration is set, it applies to all users invited to the corporate account directly or through any projects under that corporate account.

💡 The new session duration will take effect on new sign-ins only. If a user is already signed in at the time of the change, the new setting will only apply after their next login.

⚠️ Custom session durations do not apply to the desktop application and working with encrypted documents.

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