Users with the Question submitter role can ask follow-up questions if the question is answered and has the "Answered" status. To send a follow-up question:
Open an answered question.
Type your follow-up question in the text box.
Click Submit.
Follow-up questions are visible to the answer side and the question team, to which the question submitter belongs.
Keep in mind that:
FAQ or questions with the status "Closed" cannot be followed up.
Follow-up questions are not auto-assigned to experts if this setting is enabled. Answer coordinators can answer these questions themselves or manually assign them to experts.
Follow-up questions are not included in the question limit if there is any set for the question team.